FAQ
VIBER
Quality experience, clear information, and safe transactions. We curate and highlight various of the finest surf offerings, ensuring surfers worldwide can discover and book their ideal experiences quickly and safely. Instantly find reputable specialists and products with transparent pricing, reviews, and clear criteria.
- Search for what you need.
- Choose your favourite option.
- Book. Done, you’re ready to enjoy the Vibe.
Vibehood curates the best, allowing you to choose from a variety of services and products, such as Surf boat charters, lessons, advanced coaching, water photography, surfboards, and more. Every day, you will find more and more products and services at Vibehood.
Instantly find reputable specialists, products, and options with transparent pricing, reviews, and clear criteria. Vibehood curates the best for you to choose from. Quality experience, clear information, and safe transactions, all in one place.
We are launching operations in Indonesia and Australia. Follow us to stay informed about where and when we expand our services.
The prices vary. They’re set by each PROViber (specialist) and displayed on each listing or search.
The PROViber (specialist) offers deals at all times, including special Vibe-featured deals. Join our mailing list for the newest and hottest deals, exciting news, and great vibes.
You can filter by location, categories, price, description, specials, hot deals and more to find the perfect match for your needs.
As part of our specials and crazy offers, we constantly give away free vouchers and gifts and run special draws. Don’t miss out—join our mailing list now and Vibe.
It’s free to join! Sign-in now. Don’t forget to subscribe to our mailing list and receive the newest and hottest deals, exciting news, and great vibes.
After you book services or buy products, the PROVibers will take care of your experience. However, if you need extra help, contact us, and we will get back to you as soon as possible.
Vibehood is free to Join; we don’t charge subscriptions.
Our website is mobile-friendly, and we will soon start developing an app to enhance the experience. Join our mailing list to receive news.
Our platform secures the payment methods, we highlight the top PROVibers and the community helps us review their services organically. Additionally, our customer service centre can help if any safety issues or concerns arise.
We only accept credit and debit cards at the moment.
The limitations and restrictions are related to each sport modality and or circumstances that might compromise the users’ or Providers’ safety.
We are always running different promotions and referral programs. Subscribe to our mailing to receive news and updates.
It’s free. Sign in now and start Vibeing, it’s free! Don’t forget to subscribe to our mailing list to receive news, hot deals, exciting news, and great vibes.
PROVIBER
We have a booking and online shop platform listing Lessons, Classes, Photography, Boat Charters, Transport Shuttles and various products such as Arts, clothes, gear, and much more. Contact us if you have something else you could offer that is not categorised yet.
Sign in and register as a PROViber (Supplier). Then, remember to subscribe to our mailing list to receive specials, news, and great draws.
You must be able to deliver a quality and safe experience to users. To that end, we must receive from you all the complying documents for safety and legal requirements for the services/products you’re ready to list.
There are no upfront costs to Join. There are fees applied on sales, and the balance is available to the Proviber once the service/product is delivered. The fees vary depending on categories, products/services and, countries.
We offer customers credit card payments and or Bank transfers (for specific products and categories). We process bank transfers to repass the sales to the PROVibers/Suppliers.
We have a one-to-one scheme to support the PROViber. Moreover, we also have a dedicated support email to address any kind of need the PROVibers might have.
We don’t interfere with the price/cost of the products or services; each individual or business decides independently. Instead, we give guidance to help optimise sales based on advanced analysis.
We support the idea that customers and suppliers from everywhere can benefit from Vibehood’s services. However, any reason, including the area that might affect the experience, safety or legal compliance, can be an impediment.
Each experience booked or product purchased has its rating open for casting after its delivery including automatic casting reminder messages. Moreover, we highlight top-rated experiences and analyse reviews and feedback to advise and guide providers on improving their users’ experiences.
Users’ reviews and ratings are visible in the PROViber’s profile and listings.
The fees vary depending on categories, products/services and, countries, ranging from 5% for recurrent services, such as monthly classes, to 10, 15% or 20%, depending on the category and total cost. Different taxes apply to different products and services depending on the country and estate where they are provided.
It’s all about freedom. There are no minimum or maximum quantity of services that can be offered. Each Proviber decides what works, ensuring the quality of the experiences offered.
We analyse individually each case and the T&Cs of the deal and general.
Sure you can! Showcase your products and services and build a reputation within the community.
We promote the platform and its listings, draws, and special deals on multiple channels. We also partnered with a digital marketing agency that offers tailored marketing packages, which we strongly recommend for supporting PROViber individually. We encourage PROVibers to explore their own social media channels to promote the services offered at Vibehood.
Each listing has its T&Cs stating the cancellations and general conditions of the booking or purchase.
We don’t allow personal contacts to be disclosed for safety and operational reasons. After the booking and/or purchase, additional details, such as addresses and access instructions, can be exchanged. The messages may be analysed or moderated for safety, compliance enhancement, or other related purposes.
Our website is mobile-friendly, and we will soon start developing an app to enhance the experience. Join our mailing list to receive news.
Each Provider must have its own insurance and liability coverage to operate. Meanwhile, we are constantly working on ways to include features that will benefit Viber and Providers in the near future.